About UpSkill

Shannon has over 25 years in the training & development space, most recently as the head of product development and strategy with global training and human performance organizations like Dale Carnegie, Miller Heiman Group, and Achieve Global. But she didn't start there...

Immediately after grad school Shannon landed as a Corporate Trainer, delivering training in the Telecom and Real Estate industries. She quickly branched out to focus on formal Instructional Design, learning technology, and higher-level training strategy, and her tactical approach to training design became laser focused on RESULTS. Succession planning, talent development, and growing the business became the fuel for how she designed, implemented, and measured training success, ultimately providing clear value for training investments. 

She naturally transitioned from corporate L&D to global training & performance improvement and used her lens as an L&D buyer to inform product strategy in a competitive, global training marketplace. Throughout her career she has collaborated with countless clients to design, develop, implement, and measure training experiences, directly impacting their bottom-line and resulting in clear evidence of training ROI.

Today she is 100% focused on helping clients rethink what success looks like by helping them invest in their team and invest in the future.